IT Executive (KL Branch)

Responsibilities

• To assist IT Manager in selecting, designing, implementing, testing, maintaining, and training end users in all Application Systems.
• To coordinate, monitor, and report to IT Manager issues related to Application System between vendors and end users.
• To compile end-User requirements in developing and selecting a suitable Application System for NMUC.
• Provide IT support and resolve problems to the end user’s satisfaction.
• Monitor IT support dashboard for requisitions and process first-in first-out based on priority and efficiency.
• Support daily operations of administration, configurations, and installations which include but are not limited to computers, printers, CCTV systems, and networks.
• Liaise with external vendors and maintain smooth operations in both the front and back end.
• Coordinate logistics and setup of hardware equipment to respective outlets; Assist in the administration of server systems, network communication, email systems, database systems, backup systems, etc.
• Maintain inventory of all equipment, soffware, and software licenses.
• Report issues to the IT Manager and manage computer setup and deployment for new employees using standard hardware and software.
• Assign users and computers and perform timely workstation hardware and software upgrades as required.
• To install and maintain Windows Operating System and accessories such as a printer for staff PC.
• To maintain existing systems such as a Door Access System, Y Soft System, Drupal Web Content Management System, and CCTV system (Software side).
• To maintain and troubleshoot problems in the Computer Lab and Staff PC.
• Assist in the day-to-day operation of the IT Department
• Providing support, including procedural documentation and relevant reports
• Testing and evaluating new software like Learning Management
• To work and be deployed out of office hours for emergencies, major events support, and projects.

Requirement

• Diploma or Degree in Information Technology/Computer Science/Software Engineering.
• At least two years of working experience are preferable.
• Working knowledge of Windows OS desktop, Windows Server, Hyper-V, VMware and VM management.
• Working knowledge of IIS server/ Apache server, HTML and PH programming language, and MYSQL database is preferable.
• Proficient in Microsoft Office applications.
• Good oral and written communication in the English language.

Job Type: Full-time

Pay: RM1,800.00 – RM2,500.00 per month